Privacy Policy

At Intra Power It Solution Private limited, we hold your privacy in the highest regard. We are committed to protecting the personal information you share with us and handling your data with the utmost care and security. Our Privacy Statement describes how we collect, use, and safeguard your information when you use our website, trendygems, and its associated services.

Please take a moment to attentively read through this Privacy Statement. By visiting or utilizing our website, you acknowledge that you have read and comprehend our privacy practices and agree to the terms and conditions outlined below.

What Personal Data Do We Collect?

We value your privacy at trendygems and want to be transparent about the personal information we collect when you browse or shop with us. Here is a breakdown of the information we collect.

a) Purchase Information: In order to process your order when you make a purchase on trendygems, we require certain information. This includes your name, email, shipping and billing addresses, phone number, and payment details.

b) Newsletter Subscription: If you elect to subscribe to our newsletter, we capture your email address in order to keep you abreast of our most recent offers and news.

c) Customer Support: When you contact our Customer Care team for assistance, we collect and process the personal data you provide in order to assist you efficiently.

d) Consent to Marketing: With your explicit consent, we may collect personal information for marketing purposes in order to tailor our promotions and offers to your preferences.

e) Account Registration: We collect your name, email address, password, and date of birth when you establish a trendygems account. If you are a registered user, we will monitor your site interactions. We may use this information, with your permission, to determine your interests and tailor our website and promotions accordingly. If you choose to sign in with an external social network, such as Facebook or Google, we acquire the information required for registration and authentication. Additionally, we may obtain information from third parties such as Facebook and Google, primarily your email address.

f) Browsing Activity: We acquire information about the pages you visit and how you interact with them. This enables us to tailor our content to your interests and enhance your online experience.

g) Third-Party Data: If you provide us with personal information about a third party, such as when you order a product to be sent to a friend or as a gift, we will inform the third party about our privacy policies when we first contact them. Please note that the management of third-party personal data is subject to data protection regulations.

How We Use Your Personal Data

We consider your privacy seriously at trendygems and want you to understand how we use the personal information we collect. Here is how we utilize your information:

a) Purchase Processing: When you make a purchase on trendygems, we require specific information to complete your order. This includes payment information used to complete transactions, conduct anti-fraud checks when credit or debit cards are used, and manage invoicing, product shipments, and returns.

b) User Registration: Creating an account on trendygems necessitates the submission of personal information to verify your identify and facilitate access to services reserved for registered users.

c) Service Delivery: In order to provide you with various services on trendygems and our app, we may need to collect personal information pertinent to the service you have requested.

d) Customer Service: When you contact our Customer Service department, we use the personal information you provide to assist you with your questions and requests for information.

e) Resume Submissions: If you submit your resume for a job opening, we'll use the information exclusively for employment consideration. Your resume will be kept for up to six months, and you may send us updated versions if you so choose.

f) Statistical Analysis and Surveys: To conduct statistical analyses and surveys, we analyze your website usage data. This allows us to improve our products and services.

g) Post-Purchase Communications: Once you've made a purchase on our website, we may send you communications regarding our products, such as business propositions, related products, and services, to the email address you've supplied.

h) Marketing Communications: We may use your contact information for marketing purposes, including informing you of news, new arrivals, exclusive products, offers, and promotions, with your explicit consent. This information may also be used for market research and customer satisfaction surveys to enhance our services and user interactions.

i) Customized Experience: With your permission, we will customize your experience as a registered user of trendygems. This means that we will provide you with advance notice and relevant offers. These personalized communications will be delivered via the channels you specify (email, SMS, phone, postal mail, or WhatsApp). Personalization is determined by analyzing your previous purchases and other data described in the section titled "What personal information do we collect?" Please refer to the "trendygems profile" section for additional information on this data and how we process it.

If you choose to grant permission for the activities described in points h) and i) but later wish to cease receiving communications from the trendygems or limit the contact methods, you can do so easily. Simply click the unsubscribe link at the bottom of each communication, log in to your account, contact our Customer Service, and select "privacy," or send us mail at the address supplied.

Please be aware that after submitting your request to unsubscribe, you may still receive some communications due to the fact that some messages may have already been scheduled and it may take some time for our systems to process your request.

For all of the aforementioned activities, we predominantly process your personal information using secure IT and electronic instruments, in accordance with applicable regulations.

Cookies

We use automated data acquisition systems, such as cookies, to enhance your experience on trendygems. What are cookies then? They're tiny fragments of data sent to your computer's hard drive while you're perusing the internet. Don't fret; cookies don't contain personal information, but they enable us to correlate your online activities with the information you've provided on our site.

These cookies are transmitted from our servers, and no one else can access the data they contain. We use this information anonymously and collectively to tailor our website to the requirements and preferences of our users and to enhance our services.

Cookies help you navigate our catalog, make online purchases, and access trendygems services, among other things.

As you may be aware, the majority of web browsers permit you to delete cookies after each session. If you wish to delete cookies, your web browser will provide instructions on how to do so. Consult the instructions section of your browser's preferences for information on how to delete cookies.

It is crucial to note that accepting our automated data acquisition procedures and the use of cookies is required to completely enjoy our site, including making purchases. Please be aware that if you disable or eliminate cookies in your browser preferences, you may not have access to all of the site's features and services. For instance, you may not be able to view product images during the purchasing process.

We value your privacy and online experience, and we want you to have complete control over your cookie preferences. Please contact us if you have any queries or concerns about our use of cookies.

How You Can Manage Your Information

At trendygems, we believe you should have control over your personal information. Here's how you can access, update, or remove your data:

Access and Update Information: You can access and update your personal information anytime. Simply contact our Client Services team via email or click on "Contact Us" on trendygems. If you'd like to update your account details, log in to your account and visit the "My Account" page.

Unsubscribe from Emails: If you no longer wish to receive emails from trendygems, you can opt out by clicking the "unsubscribe" link at the bottom of any email you receive from us. Your request may take up to 3 weeks to take effect. Please note that if you make a purchase, we may still send you email confirmations and may need to contact you by phone, email, or regular mail for order-related inquiries.

Opting Out of Regular Mail: If you'd rather not receive information from us via regular mail, such as catalogs and direct mail promotions, please send us an email or call our Client Services team at intrapoweritsolutionprivatelim@gmail.com / info@trendygems.in / support@trendygems.in. We'll process your request, but remember that it may take up to 3 weeks to become effective.

Continued Communication: If, for any reason, you continue to receive emails or regular mail from trendygems after following the steps above, please don't hesitate to contact our Client Services team immediately. We're here to assist you.

Security Of Your Information

At trendygems, we understand the importance of your privacy and security when you use our website or mobile applications. We take your data protection seriously and have outlined our security measures below.