Return and Refund Policy

Return Policy

At Trendygems operated by Intra Power It Solution Private Limited, we understand that our customers may not always be completely satisfied with their purchases. That's why we offer a flexible return policy. If you wish to initiate a return, you can do so within 48 hours of receiving your product. To ensure a successful return, please make sure the item is undamaged, free from any signs of wear and tear, and that all tags, packaging, and invoices are intact. Failure to keep these items in their original condition may affect our ability to process your return.

To begin the return process, customers can send an email to intrapoweritsolutionprivatelim@gmail.com / info@trendygems.in / support@trendygems.in within 48 hours of receiving the product or simply access their personal page and select the product return option. Once we receive your return request, we will provide clear and straightforward guidance on the next steps to take.

Refund Policy

We want every customer to be delighted with their purchases, but we understand that sometimes a return is necessary. Our refund policy is designed to make this process simple. Refunds will be processed within 5 to 7 days after our team receives and inspects the returned item. The refunded amount will be credited back to the original payment method used for the purchase.

Please note that we can only issue a refund if the item meets our quality standards. If there are any signs of damage or wear and tear, we may be unable to provide a refund. Our team will carefully examine the product to ensure it aligns with our quality requirements before proceeding with the refund. We are committed to making the refund process as efficient as possible, so you can receive your money with ease. E-mail : intrapoweritsolutionprivatelim@gmail.com / info@trendygems.in / support@trendygems.in