Shipping Policy

Shipping Policy

At trendygems, we are dedicated to providing our customers with an exceptional shopping experience, and that includes ensuring reliable and prompt shipping services. We kindly request that you review and understand our shipping policy before placing your order.

Domestic Shipping

Most orders within India are eligible for our standard domestic shipping. However, there may be some exceptions, which you can verify at the checkout by providing your personal identification number (PIN). Our domestic shipments typically arrive within 3-8 days from the date of your order. Once your order is dispatched, you will receive a notification via email or text message, which will include a unique tracking number. You can also check the status of your order by logging into your account and visiting the "Profile" section on our website.

Split Shipments

In some cases where an order consists of multiple items, we reserve the right to divide the shipment into separate portions to expedite order processing. Rest assured, no extra charges will be applied for this service.

Cancellations

If, for any reason, we are unable to ship or fulfill your order, we will promptly inform you via email or text message, notifying you of the cancellation. You have the option to cancel your order anytime before it is shipped by accessing your account on our website, navigating to the 'Order' section, and selecting the appropriate cancellation option. Once a shipment has been dispatched, unfortunately, we cannot cancel the order.

We hope that our shipping policy provides you with all the necessary information. Should you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are committed to assisting you to the best of our ability.